For-Profit Insurance Needs a Hug
Published July 23, 2009 @ 10:17PM PT

Much to the chagrin of those who have championed a single-payer system for years or even decades, the mantra of the debate in Washington is “If you like what you have, you can keep it.” But of course opponents of reform are telling anyone who listens that you won’t be able to keep your private insurance, that Big Government is coming to beat on private insurance unfairly, and that the real solution to our health care woes is to leave what Jon Stewart of the Daily Show referred to (tongue-in-cheek) as a “benevolent free market operator” alone. Are the forces of the status quo onto something? Should we have more sympathy for private insurance?
Claim #1: Private insurance is in rough enough shape in this economy – it shouldn’t be forced to compete with a public health insurance option.
Of all the sectors in the economy, health insurance seems to be doing pretty damn good. I’m basing this on the story two days ago that UnitedHealth Group, the largest commercial insurer in the country, more that doubled its profits from Q1 to Q2 and completely beat all Wall Street expectations. At $859 million of pure, red-blooded profit, it’s more than double the $337 million it made over the same quarter last year. That’s right, the bellwether for for-profit insurance has made more profits since the financial crisis than it did before – a 154% increase, in fact. Of course, some might claim this number is misleading. After all, last year’s Q2 profit might have been even higher – if it weren’t for those pesky class action lawsuits that cost it an additional $922 million in fines.
If you’ve been reading, the obvious question is how, at a time when more and more employers are dropping health benefits and millions have lost their coverage with their jobs, how is UnitedHealth actually doing better? Their explanation: “’We expect this year's revenue growth in public and senior business to continue to more than offset the potential for further pressure from the employer market,’ UnitedHealth CEO Stephen J. Hemsley said in a conference call with analysts.” Yes, that’s right. They’re making up for a 6% dip in employer-based customers with Medicare Advantage plans – which already compete directly with standard government-run Medicare – and through administering Medicaid HMOs.
So the industry that needs to be protected from government health programs is currently leveraging government health programs to achieve record-setting profits.
Claim #2: People love their for-profit insurance.
Yesterday’s Washington Post mentions how often Karen Ignagni of AHIP mentions that 77% of people like their insurance and presumably want to keep it. But then it goes one step further – and actually provides the context:
But the polls are not that simple, and her assertion reveals how the industry's effort to defend its turf has led it to cherry-pick the facts. The poll Ignagni was citing actually undercuts her position: By 72 to 20 percent, Americans favor the creation of a public plan, the June survey by the New York Times and CBS News found. People also said that they thought government would do a better job than private insurers of holding down health-care costs and providing coverage.
In addition, data from a Kaiser Family Foundation poll last year, compiled at the request of The Washington Post, suggest that the people who like their health plans the most are the people who use them the least.
Those who described their health as "excellent" -- people who presumably had relatively little experience pursuing medical care or submitting claims -- were almost twice as likely as those in good, fair or poor health to rate their private health insurance as excellent.
That, of course, is the funny thing about something like health insurance – it’s impossible to tell how good it is until you actually need it. And then the lesson can be painful, if not deadly.
Claim #3: People should be allowed to continue purchase individual plans outside of the Exchange.
This is what the “Page 16” brouhaha is about – the conspiracy theory that private insurance will be made illegal if the House bill passes. Not at all. When the Health Exchange is set up for individuals and small businesses to purchase coverage, most of the plans offered will be private insurance – they’ll just be more tightly regulated, required to provide a minimum standard of benefits and spend a fixed percentage on health care costs, and come with a subsidy from Uncle Sam if you can’t afford it. If the individual insurance market plans have the same minimum standard of benefits, the company can keep selling those as well. Now keep in mind, the individual insurance market only has about 16 million customers right now – and almost all of the companies that offer it are likely to have an Exchange plan post-reform. How shifting 16 million customers from one private insurance plan to another (and a subsidized one at that) will put private insurance out of business is beyond me.
People have still rushed to individual insurance market’s defense. So let me make this clear – it doesn’t deserve it. The L.A. Times reports on some findings from the Commonwealth Fund:
…among adults ages 19 to 64 with individual coverage or who tried to buy individual coverage in the past three years:
-- 47% found it very difficult or impossible to find coverage they needed.
-- 57% found it very difficult or impossible to find affordable coverage.
-- 36% were turned down, charged a higher price, or excluded because of a preexisting condition.Ultimately, 73% never bought a plan.
The report also found that:
"Even people enrolled in employer-based plans are spending larger amounts of their income on health care and curtailing their use of needed services to save money."
Even if you believe that for-profit insurance as a whole gets a bad rap, there is nearly nothing defensible about this niche of the market. If only 27% of customers who need your products can actually buy them, you’re a failure – pure and simple.
Let’s not pretend. Private, for-profit insurance will almost certainly continue to make a profit – at worst, it won’t be able to double its profit margin each year. It will be able to compete with a public health insurance option, particularly the somewhat hamstrung variants that have made it into the actual legislation. The more people have to use their insurance, the less they like their insurance company. And the individual marketplace probably ranks among the most fundamentally broken markets operating in our economy.
Save your hugs for those who are struggling with the high cost of health care in this economy, those who lost their family’s coverage because they lost their jobs, and the families of the 18,000 Americans who will lose their lives unnecessarily this year for no other reason than because they couldn’t afford health insurance.
(Photo credit: kalandrakas on Flickr.)
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Tim has been an online organizer and blogger on health care policy for the Obama for America campaign (during the primaries) and currently for the Committee of Interns and Residents/SEIU Healthcare, a labor union for intern and resident doctors. Views expressed here are Tim's, and don't represent the positions of CIR or SEIU.
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Some people might also save their hugs for the thousands of doctors in Physicians for a National Health Program and nurses in the California Nurses Association who have been toiling thanklessly for decades to bring us excellent, equitable, universal health coverage.
Instead of hugs, when the President decided this was the year for healthcare reform, these humanitarians have been treated like spoilers by the Democratic Party.
Well, single payer supporters are not the spoilers. They have continued to advocate and try to educate, despite being treated with a shameful lack of respect and an almost total media blackout.
Nevertheless, they keep raising the voice of reason and compassion.
Posted by Carla Rautenberg on 07/24/2009 @ 12:23PM PT
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The problem has never been the insurance companies. You can cite all the stats you want, but the bottom line is that these organizations are run by people. It is the people not the organization that are the problem. The owners, decison and policy makers for these organizations and other health care organizations have a stake in the current system. It is thier livelihood and it expands their wealth and power.
Until you change the game you'll get more of the same.
A single payer option changes the game, but you can change the game in other ways. Elimiinating fee-for-service and pay-per-pill is the real goal because then the for-profit system rewards behavior that improves people's health.
Posted by James Bertsch on 07/24/2009 @ 03:18PM PT
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Of course insurance companies are not the entire problem, I agree. However, the increase in for-profit insurance companies and the influence of Wall Street on the industry has disproportionately increased costs with no corresponding benefit in the delivery or quality of care.
Insurance is wildly profitable because the business model is to collect as much in premiums as possible while paying out as little in claims as one can. James, are you familiar with Post Claims Underwriting?
Once we establish health care as a human right and as such, pay for it together and dispense it universally, we can also address eliminating fee-for-service and pay-per-pill as other countries do.
There is no reason whatsoever for health insurance to be a for-profit business, and many, many reasons that it should not be.
Posted by Carla Rautenberg on 07/24/2009 @ 04:53PM PT
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For profit is the biggest problem in health care. Well, that and the fact our nation refuses to see health care as the human right that it is and should be. Anything else so important to the well being of the population would at the very least be regulated like a utility. That it's not so with health care is mind boggling hypocrisy.
The government can control what my garbage company charges AND make sure that they come (and do their job correctly). They can make sure street sweepers do their jobs. They can do the same about police and fire. They'll make sure nurses don't strike - muttering about "public health and safety" necessities - but oddly at the same time don't give a rat's rear end about the MILLIONS of us that either have NO way to access health care AT ALL or who have a way that we cannot afford to use. What good does it do to make sure that hospitals function of no one can afford to go?
Insurance for "health care" has been nothing but a boondoggle from the beginning when run as "for profit". The ONLY way FOR PROFIT health insurance can survive is to ultimately pick and choose the healthiest people, drop those amongst this group as they get unhealthy, injured or just plain old (meaning at risk) and still do everything within their legal powers to delay and deny care - and shift costs - to maximize their profits
Pair that with profiteers who happily price gouge - and you've got a disaster. I realize it takes money to run a business, but $380 every ten minutes? That's what he bills for a 10 minute follow up. Was that doc using - and disposing of after each patient - platinum equipment? If so, where's his trash can? Someone involved has to be making quite a profit off of his practice. And what about some of the pills I've taken for $5 or more EACH - considering how heavily advertised they were, I strongly suspect it's as much to cover marketing as "research" (not that the pharmaceutical co. will ever tell the true and accurate figures) - this HAS to stop too. Who can afford $5/per pill for a daily (and sometimes 2x/day) pill? A lot of insurance wouldn't cover that med till the price dropped.
Posted by Danetta Amschler on 07/24/2009 @ 07:05PM PT
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what i don't understand is... if our current system is so expensive, and universal health-care would be cheaper, why do we need to tax rich people, or anyone for that matter? wouldn't the money we currently spend on the uninsured be transferred to this new system? i'm open-minded about he concept, but i don't think we should be taking more money from people during a recession, even if they include those evil rich people.
Posted by michael almeida on 07/24/2009 @ 07:25PM PT
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The short verson is we're doing so few of the things that will lead to us being healthier as a society, and we *haven't* been paying for it, that now we need to start. The savings are down the road, but the needs are immediate.
Let's stick to diabetes. Every day, someone goes to the emergency room (the most expensive place to receive care), or has a drastic intervention including amputation, hospitalization, or being treated for heart failure. In too many cases, this was preventable. Diabetes can be treated with regular primary care (pretty cheap) and insulin (also cheap). The patient who needs the expensive intervention does so because they didn't have cheap primary care for the previous ten years. If we make primary care affordable and available now, we don't see that savings for another ten years when a similar patient *doesn't* need that expensive intervention. (It should go without saying, our incident rate of severe complications from diabetes is substantially higher than a country like Japan or France, where primary care is affordable and accessible.)
In the mean time, though, we can't *stop* paying for the person who didn't have access to primary care 10 years ago and needs a foot amputation today. So we can't just move money around -- we have to continue spending for the investments we *didn't* make while we also spend to make health care better and cheaper in the future.
To be clear, the money needed for the House bill is 6% of our total health care spending each year. The tax increase is 2% of our total health care spending. That's a pretty damn efficient deployment of money if so little can make such a bloated system so much better.
Posted by Timothy Foley on 07/24/2009 @ 09:40PM PT
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No offense, but "insulin is cheap"? Have you priced it? The rate that shows as the negotiated prices for WA Medicaid on the handouts from our pharmacies are over $400 per month for each of the two insulins my husband uses and that's on top of the costs of syringes, testing supplies and the costs of disposal whatnots that aren't even covered by Medicaid. Maybe this is just poverty speaking, but $800/mo isn't "cheap". Someone effectively kicking my husband in the rear in a way that would have gotten across the message "hey, I mean it - lose weight, eat right - and just for the record and your help, here's what "eat right" means - and get adequate exercise (as defined by the following)" then he MIGHT have avoided diabetes or at least not have been the complicated and tangled mess of diabetes complications he is now - where they started realizing how bad his health really was about the time his first GP here in this city finally did an a1c and FORCED him to get his blood sugars under control upon realizing it was almost twice the goal for an a1c.
Screening is an issue too. I've spent a lot of time on Reservations and otherwise around IHS, but I know that screenings are a problem with many insurances (and esp. with public health, Medicaid and in some aspects with Medicare). With IHS, for the longest (and I'd bet in pockets this still happens) people would find out they had diabetes when the doctors went looking to find out why they'd just had something amputated or why they were being put on dialysis. This shouldn't be happening at all except as a really rare exception and definitely not as anything relatively common. Preventive medicine works part way, but screening still has to be in place because prevention doesn't prevent all cases of anything.
But education is a good part of the problem. Docs can't leave their "education" of patients at things like "eat less and exercise more". Just what in the blue blazes does THAT mean? Stop at one double quarter pounder and park in the second row of cars? (I have relatives who'd say that qualifies...) And did they even check to see if the patient was over eating or under active in the first place? Just because a patient is overweight doesn't mean they're automatically overeating and sloth-like. I once got the "eat less and exercise more" lecture until I was eating some really dangerously small amount and still jogging daily - and my doctor STILL didn't want to admit that the problem even MIGHT be a medication known to cause weight gain as a side effect. So education has to be complete AND it has to be the right education for the issue at hand. Not all doctors, even right now, are good at that, esp. not where weight is concerned - too many see the (pun not intended) one size fits all answer and refuse to look further.
I do agree ultimately that a lot of the problem now is inefficient spending. Any time something is treated sooner it typically costs less because it's had less of a chance to cause complications - and it's better for the patient too because those fewer delays and (if applicable) fewer complications mean less suffering. Ultimately, a more efficient health CARE system is win-win - unless you're an insurance company...or someone who doesn't want to share their doc with "common folk".
Posted by Danetta Amschler on 07/24/2009 @ 11:15PM PT
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The insurance companies are the problem. They provide no health benefit, choose to exclude people, even at birth and they only make profit when we don't get care.
They don't deserve hugs, or consideration or even to exsist. They make our Doctor's and nurses lives hell and cut people off at a whim. People die as a result.
Regulations, area coverage and pay in by all Americans is what we need. Greed is not the driver that should be driving our access to healthcare.
We are truly an uncivilized society where refusal of services needed are routinely cut with little complaint and no real recourse for any decision they make. I am so tired of folks who cow tow to big business when people die everyday.
All the documentries about our sick healthcare system should be run daily so people who seem to think that our system is the greatest thing since apple pie. We are letting greedy sobs proactice non medicine at our expense. They should not make healthcare desicions and we should quit standing for it.
Sicko or Sick in America or any of the others that compare what we doin't have to what we should have are must viewing. Mrs. Clinton sold out. Don't sell yourself short. If you have kids with no healthcare, have relatives with conditions that can kill them. If you have lost your job and also your healthcare it is time to stand up and demand real healthcare reform. With teeth that can insure every American have affordable lifetime healthcare.
Posted by Cathie Buckner on 07/24/2009 @ 07:36PM PT
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also,
1. about health-care as a "human right". the people who advocate this principle seem to forget about all the advances we've made in medicine and health-care because of those awful profits, not to mention the health-care industry employs millions of people.
2. not all the 45 million unisured are americans... even the pew hispanic center says illegal immigrants make up about 15% of that number, and they tend to give fairly conservative estimates.
Posted by michael almeida on 07/24/2009 @ 07:39PM PT
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Michael, most the important medical research that is done is funded by the National Institutes of Health, which is to say, our tax dollars.
We spend double per capita what other countries do, and we're rated 37th in the world by the World Health Organization for the quality of our healthcare.
At least 60 percent of every dollar spent on healthcare in the U.S. is funded by taxes. So we're already paying for universal, single-payer healthcare, we're just not getting it.
The 45 million uninsured is an old number. The latest estimate is 49 million, and 14,000 Americans are losing their jobs and their health insurance every day.
O.K., so if illegal immigrants are 15% of the uninsured, that would come out to something under 7 million people. What about the other 42 million?
Michael, I would be interested to hear if you have ever travelled abroad and experienced a healthcare system in another industrialized country?
I have, and I must tell you, the American non-system does not compare at all favorably.
Posted by Carla Rautenberg on 07/25/2009 @ 07:51AM PT
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Michael, a few things come to mind:
1. The insurance companies which take a way 30c of every Health Care dollar certainly do not contribute to medical research, do they? Well, that's one big issue we are talking about here, so lets agree to eliminate the middle man. We got a major cost reduction right there.
2. As Carla pointed out, a a breakthrough medical research (as well as a much of the other science) is done to large extent at universities and research institutes and is founded by National Science Foundation, National Institute of Health, and similar tax payer founded entities.
Even when private, these institutions have educational, scientific and humanitarian mission, they are partially funded by public science grants, and are not run for monetary profit of their owners. Scientists who work for them have decent salaries but far from extravagant, so you can't explain their work by either a personal profit motive or a profit motive of their enablers.
This still leaves a possibility that a private speculative investment capital which normally goes into the highest return investment areas may be to some extent diverted to other investment areas. This is a valid concern.
However, there are few questions and observations to consider before making a premature, ideology-based conclusion:
(1) Where would the capital go? - after all, there will still be a huge global market for medical innovation, and the US part of it will be just made larger for about 50 Million people;
(2) Could it be that diversion of some of these speculative capital to the healthy food production, healthy life style industry, green industries, prevention, fitness industry, medical efficiency innovation, etc. would be in fact a better use of it?
This especially in the light of the previously mentioned facts that a profit-seeking capital, which historically was responsible for delivery and commercial exploitation of the medical discoveries, was not responsible but for a tiny fraction of the important medical advances.
Posted by Petar Simic on 07/25/2009 @ 03:23PM PT
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If everyone paid a fair percentage of costs for healthcare then the money would be there and the rich would get the same healthcare as everyone else. This would insure good healthcare. Profit for pain should not be. Why should you pay more of % than anyone else?
The rich take care of themselves on the backs of the poor. And it is time that we all take care of our own.
Posted by Cathie Buckner on 07/24/2009 @ 08:05PM PT
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actually, in the U.S., most of the biomedical research comes from private industry. Since 2003, the NIH was responsible for 28%-about $28 billion-of the total biomedical research funding spent annually in the U.S., with most of the rest coming from industry.
Posted by michael almeida on 07/30/2009 @ 10:14AM PT
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The health insurance companies don't need a hug they need a kick in the a**.
Posted by Christina Campbell on 07/25/2009 @ 12:05AM PT
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these same lobbyists argue that cannabis has no medical value.
screw them...yes we cannabis & HEMP 2010, a healthier wealthier nation will be spawn.
Posted by jeffrey C oldman on 07/25/2009 @ 05:19AM PT
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